Customer service, contact information

XetNET Customer service

We serve our customers by telephone, through this website and by email. On these pages, we also provide instructions for using our services.

Contact Information

Phone: +358 (0) 29 170 0818

Support service

Phone: 029 170 0817
As our customer, you can also use the support system found in the management interface.


Phone: +358 (0) 29 170 0818

Call rates

For numbers beginning with 029, the cost of the call is 8.35 cents/call + 14.88 cents per minute from both your mobile phone and your landline number.

Support System

As our customer, you can also use our support system at:

Remote support software

Sometimes things get easier when we see exactly the same as you.

If we ask you to install remote support software on your machine, you can download and run it from

Mailing address

XetNET Web Services
Maahisentie 5
37560 Lempäälä

Contact point according to Article 21 of the Information Society Services Act:

Xetpoint Oy / XetNET network services
Maahisentie 5, 37560 Lempäälä
Puhelin: +358 (0) 29 170 0818

Your reliable partner


XetNET is an auxiliary company registered with Xetpoint Oy (Business ID: 1778444-6) under which we provide web hostingvirtual server-, cloud and capacity services.

We are a Finnish family business operating since 2002. As proof of our reliability and domestic and European orientation of our operations, we have been granted the right to use the Key Flag symbol by the Finnish Work Association.

We are a solid and profitable partner, as evidenced by the fact that we have received AA-AAA credit ratings from Suomen Asiakastieto Oy and Bisnode Finland Oy.